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ACT Handling Difficult People, Behaviours & Situations (Work Colleagues, Stakeholders, External Clients)
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There are NO role plays in this seminar
Date: Wednesday 18 August 2010 (9.30am-5.00pm)
Rydges Lakeside Hotel, 1 London Circuit, Canberra *Read Testimonials DEEWR, ATO, Defence, Finance, Sustainability, Community Services, AMCA, Centrelink, Disability, CRS, Human Services, Productivity Commission, FaHCSIA, Austrac, Veterans Affairs, Comcare, Murray-Darling Authority, Food Standards, Health & Ageing, Innovation etc
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"You'll very quickly understand why the seminar presenter, Gavan Podbury, is considered by thousands as Australia's premier speaker on Handling Difficult People, Behaviours & Situations. Gavan has 18 years experience as an advisor to all levels of government. Here is an experienced and inspiring speaker and I am confident you'll want to recommend him to others" - Lionel Dean
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Seminar Content: What you can get by attending this fantastic day
*How to communicate and work successfully with different personality types (including difficult colleagues, stakeholders and external clients)*Learn skills to minimise conflict, tension and misunderstandings*Discover a minimum of 37 tips, techniques or strategies*Learn the Skill of Personality Profiling for Improved Relationships, Teamwork and Productivity*Understand what 'drives' different people and what makes them 'tick'*Get ideas on how to 'get through' to different people*Discover how to get people to take notice and listen and even to get along with people you don't particularly like*Make performance management conversations (or the giving of feedback) easier through knowledge of how to use personality profiling*Learn the secret of remaining calm during conflict*Discover a proven way to stop worrying so that you never have to worry about anything ever again. We know how!!
**Just ask us if you'd like to be put in touch with a member of the APS who has experienced the quality of this presentation.
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$ 660 (gst inclusive) Fully Catered & Comprehensive Notes Provided
BIG DISCOUNT FOR GROUP BOOKINGS
Save $70 per person if you simultaneously register a group of 5 people or more. (You need to speak with us directly to take advantage of this offer). Your minimum savings will be $ 350
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Click to book by Credit Card - online
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Click to download a registration page (with various booking options)
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Email us saying you'd like to attend
Email: podbury@bigpond.net.au
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Already more than than 26,000 Australians have experienced our seminars.
This seminar is CRAMMED FULL of practical tips, insights, techniques & strategies you can use immediately to positively impact on your life.
The information is easy to understand and there are NO role-plays.
Take away a comprehensive bundle of notes and a Certificate of Attendance will be available if you want one.
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Just contact us directly if you wish to to clarify or discuss any matters. You are under no obligation when calling as we want to be of service.
Podbury Seminars
Tel: 1300 137 232
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Email: podbury@bigpond.net.au
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Another description of this seminar - this source is the Public Sector News
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