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Handling Difficult People, Behaviours & Situations (Work Colleagues & others)
*learn how to persuade, communicate & work successfully with different (& difficult) personality types
*get a minimum of 37 tips, techniques & strategies
*use this powerful information to enhance teamwork, reduce conflict, restore harmony, improve productivity and get along better with people you don't even like!
There are NO role-plays in our seminars.
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